Technical Contract Manager

DMG Delta  – Technical Team – Head Office (Bishop’s Stortford)

Are you a technically accomplished building services professional with a passion for driving excellence across engineering operations?

DMG Delta is looking for a Technical Contract Manager to join our Technical Support Team, playing a pivotal role in ensuring the highest standards of performance, compliance, and innovation across all services we provide.

This is an outstanding opportunity for a senior-level engineer who thrives in a fast-paced environment, enjoys mentoring others, and takes pride in delivering technically sound solutions for complex challenges.

DMG Delta is a leading provider of building services, supporting a wide range of commercial and residential sites. We take pride in delivering high-quality, reliable services, and our engineering team is at the heart of this commitment.

About the Role: 

• Salary: £48,000 – £52,000
• Hours: 8am – 5pm
• Vehicle provided
• Out of hours call handling: On a rota basis (currently 1 week in 4)
• Job Type: Full time, Permanent
• Location: Bishop’s Stortford Head Office
• Reporting to: Senior Technical Manager

Perks of the Job:

Our People are the driving force behind our success, which is why we offer an industry-leading package designed to support your career and personal well-being, including:

• • Salary: Competitive
  • Annual Leave: 25 days + Bank Holidays
  • Sick Pay: Generous sickness and accident insurance
  • Life Assurance: 2x your annual salary
  • Wellness: Access to a private GP and 24/7 confidential telephone counselling via our Employee Assistance Programme
  • Eye Care: Annual eye check reimbursement
  • Reward & Recognition: Employee of the Month/Year, long service awards, and special recognition for going the extra mile
  • Personal Development: Training Academy and mentorship opportunities
  • On-site Perks: Parking, gym, spa, and fun company events
  • Workplace Culture: Bring your dog to work day and casual dress

Duties & Responsibilities

• Providing expert-level technical guidance on HVAC systems, plant room equipment, and building services to engineers, clients, and internal stakeholders.
• Leading complex fault-finding, root cause analysis, and resolution processes to drive first-time fixes and system optimisation.
• Supporting small works design, specifications, and delivery with a focus on technical accuracy, compliance, and performance outcomes.
• Collaborating with project and operations teams to develop technically sound scopes of work, ensuring alignment with client expectations and regulations.
• Conducting detailed site audits and technical performance assessments, producing clear reports with recommendations and technical risk assessments.
• Ensuring all engineering activities adhere to health & safety legislation, technical regulations, and industry standards (e.g. SFG20, Building Safety Act).
• Maintaining and updating technical documentation, asset registers, and digital schematics to ensure engineering knowledge is current and accessible.
• Supporting technical training, toolbox talks, and mentorship to elevate the capability of the engineering and operations teams.
• Acting as subject matter expert in client meetings, presenting technical insights, energy efficiency upgrades, and plant lifecycle advice.
• Reviewing and approving contractor technical submissions, ensuring quality of workmanship and system integrity.
• Contributing to innovation and continuous improvement by identifying and integrating new technologies or methodologies that enhance service delivery.
• Participating in the out-of-hours technical support rota and acting as escalation point for high-priority technical issues.
• Supporting the integration of technical systems and platforms (e.g. CAFM, IoT monitoring, energy management software) to enhance service intelligence.

About You:

We’re looking for someone who has:

Qualifications:

• Level 3 trade qualification in at least one discipline (minimum).

Experience:

• Contract management: 1 year (preferred)

• Health & Safety: 3 years (preferred)

Skills:

• Expert knowledge of HVAC systems, plant room equipment, and building services
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• Experience overseeing contractual commitments and service quality.
• Proficiency in estimating software programmes and MS Office suite, particularly Excel.
• Level 3 (minimum) trade qualification in at least one M&E discipline

To Apply:

• Must be living and authorised to work in the UK.

Technical Estimator

DMG Delta – Bishop’s Stortford

DMG Delta is a leading provider of building services, supporting a wide range of commercial and residential sites. We take pride in delivering high-quality, reliable services, and our engineering team is at the heart of this commitment.

Are you looking for a rewarding career with a well-established company that truly values its employees? At DMG, we’re passionate about supporting our team and providing opportunities to grow.

About the Role:

We are seeking a highly organised, detail-focused Technical Estimator to join our Technical Support team. This is a key role within the business, supporting the pricing, planning, and delivery of reactive maintenance works and light commercial jobs across multiple trades.

You will be responsible for producing accurate and timely quotations based on engineer’s surveys, client requests, and project information, while working closely with operations, suppliers, subcontractors, and our sister company within the Group. The role requires someone confident in managing multiple workstreams, working to deadlines, and maintaining a high level of accuracy in a fast-paced environment.

This position would suit someone with experience in maintenance or facilities management who enjoys being central to the flow of works from initial enquiry through to approval and delivery, and who is looking for a stable, office-based role with progression potential.

Responsibilities 

• Preparing accurate and timely quotations for reactive maintenance jobs and small works

• Reviewing engineer reports, photographs, and job information to build clear scopes of work

• Sourcing materials and obtaining supplier and subcontractor prices

• Assisting with planning approved works and coordinating procurement

• Supporting smooth handover of approved works to the operations team

• Liaising with clients, engineers, subcontractors, and internal project teams

• Responding to quote queries, revisions, and variations

• Maintaining accurate records, spreadsheets, and internal systems

• Salary: £48,000 – £52,000 a year
• Hours: 8am – 5pm
• Job Type: Full time, Permanent
• Location: Bishop’s Stortford
• Out of hours call handling: On a rota basis (currently 1 week in 4)
  
• Reporting to: Senior Technical Manager

Benefits:

Our People are the driving force behind our success, which is why we offer an industry-leading package designed to support your career and personal well-being, including:

• • Salary: Competitive
  • Annual Leave: 25 days + Bank Holidays
  • Sick Pay: Generous sickness and accident insurance
  • Life Assurance: 2x your annual salary
  • Wellness: Access to a private GP and 24/7 confidential telephone counselling via our Employee Assistance Programme
  • Eye Care: Annual eye check reimbursement
  • Reward & Recognition: Employee of the Month/Year, long service awards, and special recognition for going the extra mile
  • Employee Mentoring Programme
  • Personal Development: Training Academy and mentorship opportunities
  • On-site Perks: Parking, gym, spa, and company events
  • Workplace Culture: Bring your dog to work day and casual dress

About You: 

We’re looking for someone who has:

• Level 3 (minimum) trade qualification: 1 year (required)
• IOSH: 1 year (preferred)
• Building services estimating or contracts management: 1 year (required)

Skills & Abilities:

• Proven experience in estimating within relevant industry sectors
• Strong understanding of project costing, budgeting, and financial analysis
• Excellent organisational skills with the ability to manage multiple projects simultaneously
• Proficiency in estimating software programmes and MS Office suite, particularly Excel
• Exceptional attention to detail and accuracy in all calculations and documentation
• Effective communication skills for liaising with suppliers, clients, and internal teams
• Knowledge of cost control principles to optimise project budgets and minimise overruns

To Apply: 

• You must be living and authorised to work in the UK to apply for this position
• Commute to office

Mobile Building Services Engineer (Electrical Bias)

DMG Delta – Service Delivery and Operations Team – London

DMG Delta is a leading provider of building services, supporting a wide range of commercial and residential sites. We take pride in delivering high-quality, reliable services, and our engineering team is at the heart of this commitment.

Are you looking for a rewarding career with a well-established company that truly values its engineers? At DMG, we’re passionate about supporting our team and providing opportunities to grow.

We’re hiring a Mobile Building Services Engineer (Electrical bias) to cover Central & Greater London (within the M25). This is your chance to enjoy competitive pay, fantastic benefits, and the opportunity to be part of a company that invests in its people.

About the Role:

If you’re passionate about delivering top-notch service and want to join a supportive and forward-thinking team, we’d love to hear from you!

You’ll be responsible for maintaining and improving electrical services across client sites.

As a Mobile Building Services Engineer, you will:

• Lead on electrical maintenance, fault resolution, and compliance, ensuring all client sites operate safely and efficiently.
• Attend multiple sites as directed by the Service Desk to meet operational needs.
• Support wider building services, including basic mechanical, plumbing, or HVAC tasks as required.
• Respond to emergencies, completing repairs safely and promptly.
• Maintain accurate documentation, including EICRs, PAT records, and remedial reports.
• Provide professional client updates and advice on site.
• Follow and champion all health and safety practices and electrical regulations.
• Continuously develop your skills and keep up to date with new electrical technologies and standards.
• This role includes participating in a 24/7/365 call-out service, an essential part of our business, handled on a rotational basis.

Key Responsibilities:

• Planned, reactive, and statutory electrical maintenance on lighting, power distribution, emergency lighting, fire alarm interfaces, and control systems.
• Inspection & testing: fixed wire testing (EICR), PAT, statutory inspections in line with 18th Edition Wiring Regulations (BS7671).
• Fault diagnosis, isolation, and repair of electrical issues.
• Support small installation works, upgrades, and modifications.
• Complete all electrical certification and reporting accurately.
• Assist with multi-skilled support when required (mechanical, plumbing, HVAC).
• Attend and resolve electrical emergencies promptly.

• Salary: Up to £48,000 a year
• Hours: 8am – 5pm
• Job Type: Permanent
• Location: Central & Greater London (within the M25)
• Call-Out Rota: 1 in 7 weeks
• Head Office: Bishop’s Stortford  

Benefits:

Our People are the driving force behind our success, which is why we offer an industry-leading package designed to support your career and personal well-being, including:

• • Competitive Salary based on qualifications and experience
  • Overtime Rate: Time and a half or double time, plus a £150 standby allowance
  • Generous Annual Leave: 25 days plus 8 bank holidays
  • Sickness and Accident Protection: Generous salary insurance protection
  • Life Assurance: 2x your annual salary
  • Health & Wellness:
  • Access to a private GP service
  • Confidential Employee Assistance Programme (24/7/365 support)
  • Annual eye care reimbursement
  • Reward & Recognition: Employee of the Quarter and Manager’s Incentive Scheme
  • Training & Development:
  • Access to our Training Academy and Mentor Initiative
  • Opportunities to enhance your technical skills
  • Fully Equipped:
  • Company van, uniform, safety equipment, phone, tablet, fuel card, parking apps, and a company debit card

About You:

We’re looking for someone who has:

• Proven experience in electrical maintenance across commercial or residential sites
• Competence in inspection, testing, fault finding, and repair
• Experience with both planned maintenance and reactive callouts
• Desirable: mobile role experience, familiarity with BMS, multi-service building engineering exposure

Essential Qualifications:

• NVQ Level 3 in Electrical Installation or Maintenance (or equivalent)
• 18th Edition Wiring Regulations (BS7671)
• City & Guilds 2391 or equivalent (Inspection & Testing)
• Full UK driving licence

Desirable Qualifications:

• PAT certificate
• Experience with emergency lighting, fire alarms, and control panels
• Additional multi-skilled training (e.g., plumbing basics, F-Gas awareness)
• IPAF / PASMA

Skills & Abilities:

• Strong diagnostic and fault-finding skills
• Ability to interpret electrical drawings and manuals
• Clear communication and reporting skills
• IT literate for mobile devices and job management software
• Ability to work independently and collaboratively

Personal Attributes:

• Reliable, committed to high-quality workmanship
• Adaptable and flexible
• Strong customer focus and professional approach
• Team player with collaborative mindset

Physical Requirements:

• Physically fit for lifting, working at height, and confined spaces
• Willingness to travel across multiple sites and participate in on-call rota

Health & Safety:

• Strong awareness of electrical safety and regulatory compliance
• Commitment to safe working practices
• Proactive in hazard identification and risk management 

To Apply:

• You must be living and authorised to work in the UK to apply for this position.
• Commute to office

Operations Supervisor

Operations Team – DMG Delta – Bishops Stortford

We’re on the hunt for a proactive and hand-on Operations Supervisor to join our growing team.

About the Role:

Are you a natural leader with a strong technical background who thrives in a fast-paced, service-driven environment?

You’ll play a key role in ensuring our team of 18 mobile engineers consistently delivers excellence in service, workmanship, and client satisfaction.

• Head Office: Bishops Stortford
• Salary: £40,000 – £48,000 plus out-of-hours remuneration (possible £5k)
• Hours: 8am to 5pm (40 per week)
• Job Type: Full-time, permanent
• Head office: Stansted
• Reporting to: Operations Manager

Benefits:

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual leave: 25 days plus 8 Bank Holidays
• Sick pay: Generous sickness and accident insurance
• Loyalty Bonus: After two years’ service
• Life Assurance: x2 annual salary
• Wellness: Via our Employee Assistance Programme, we offer immediate access to a private GP plus confidential telephone counselling that operates 24 hours a day, 365 days a year
• Eye Care: Annual eye checks will be reimbursed
• Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the quarter and a managers incentive scheme.
• Personal Development: Training Academy/ Mentor initiative
• Tech Desk Support
• On-site parking
• Company events
• Onsite gym and spa
• Tennis court to include group coaching sessions.
• Bring your dog to work day
• Company vehicle

Key Responsibilities, Overview and Expectations:

As Operations Supervisor, you’ll be responsible for the day-to-day management and coordination of our mobile engineering team, ensuring work is completed safely, efficiently, and to the highest standard. You’ll act as the link between the engineers, clients, and the Operations Manager – providing technical guidance, overseeing quality control, and supporting smooth operational delivery.

Key Responsibilities

• Supervise and support a team of 18 mobile engineers (increasing to 22 over the next 12 months), ensuring effective planning and resource allocation
• Provide daily technical support and operational guidance to engineers and clients
• Monitor work in progress (WIP), return visits, and ensure timely job completion
• Conduct site audits and gather client feedback to drive service improvement
• Prepare and maintain Health & Safety documentation, including RAMS
• Review engineer reports for accuracy and provide coaching where needed
• Conduct appraisals and 1:1 meetings, working closely with HR and the Operations Manager
• Promote a “Fix It First Time” culture and continuous improvement ethos
• Join the out of hours on call manager rota
• Cover for Operations Manager when required

About You:

You’ll be an experienced maintenance professional with proven leadership ability and a passion for delivering high-quality service.

Essential Skills and Experience:

• Level 3 (minimum) trade qualification in a mobile engineering or building services discipline
• Hands-on experience supervising multi-skilled maintenance engineers
• Excellent communication, organisation, and problem-solving skills
• Strong IT literacy (Microsoft Office, maintenance software)
• Customer-focused with a commitment to quality and safety
• Previous office experience working for service provider in customer facing role
• Previous experience within building services company, busy reactive service desk and coordinating an engineering workforce.
• Excellent communication skills
• Problem solving and decision making skills
• Ability to multitask in high pressured environment
• Excellent organisational skills, Good general IT skills (Microsoft Excel/Word/Outlook)
• Excellent numeracy/literacy skills
• Knowledge of service IT software systems

Desirable Skills:

• IOSH or similar Health & Safety qualification
• Multi-skilled background (mechanical/electrical)
• Experience within a mobile or field-based engineering environment

To Apply:

• You must be living and authorised to work in the UK to apply for this position.
• Commute to office