Are you using a competent Gas Safe company?

Gas is fundamentally unsafe yet used all over the UK in both domestic and commercial premises, but over the past 26 years the Regulations, Registers and best practices have improved, reducing the number of gas related incidents and more particularly the number of fatalities has fallen dramatically.

gas safeIn an effort to make gas safe the Gas Safe Register was created, it is not a voluntary register – all gas engineers have to be registered! CHECK the register for your Gas Engineer – it could be a life you save! www.gassaferegister.co.uk and click on the yellow text to check either a Business or an Engineer.

All of DMG Delta’s Gas engineers are Gas Safe registered, in various skill bases to ensure we have the skills to match our Client’s expectations and needs.  As a company we are registered with Gas Safe (registered number is 23956), which means that our management system is annually audited by Gas Safe.  We have passed this year with no non-conformities or recommendations identified, although we have made improvements to the system as part of our continuous improvement programme.

Using a Gas Safe registered contractor for your gas appliances and plant rooms not only ensures that you are compliant with the regulations, but also that the work undertaken will be completed by a very competent person who has undergone formal training in specific skill sets, leaving your premises safe and your equipment functioning longer due to excellent maintenance.

With over 30 years’ experience as heating engineers in both the domestic and commercial environment, DMG Delta Ltd is a company that really beats your expectations when it comes to plant room and domestic servicing, as well as installation work in the London area.  We work actively with you to make sure that your gas installations are and remain compliant and safe.

Keeping residents warm this winter

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With colder weather setting in and the chance of freezing temperatures this winter, one thing every Managing Agent needs to get right is heating. The demand on boiler plant and district heating rises as outside temperatures drop. Small faults can become big problems and older plant can struggle to cope. Yet residents in apartment blocks need reliable heating and hot water. So how can expectations be achieved?

The most important step is to put in place a regular maintenance schedule, tailored to the building. This planned maintenance helps prevent problems arising and prolong the life of assets such as boiler plant. By identifying and resolving issues before they happen, fewer call-outs are required which in turn cuts down costs, reducing residents’ bills.

Much of the older blocks have their original distribution systems. These are infrastructure items that need careful monitoring but are often forgotten.

Companies like DMG Delta, which specialise in block maintenance, work 24/7 to ensure that there are no surprises when it comes to winter heating. When problems are identified the company’s engineers are fully qualified and equipped to fix them first time in the majority of cases. This saves Managing Agents the time, hassle and cost of second and third visits.

As well as ensuring effective heating, buildings must comply with increasingly complex regulations. It’s critical that sites are serviced by fully compliant gas engineers, authorised to complete the necessary checks and issue the all important paperwork that shows that Managing Agents have met their legal obligations. With this kind of back-up, you have the reassurance that your engineers will know the latest rules, no matter how often they change. Engineers at DMG Delta are qualified to provide this service. Employees, quality and health & safety are fundamental so that the service residents and Managing Agents experience is what they’d expect and more.

Whilst technical excellence is a vital aspect of a high-performing maintenance service, of equal importance is the provision of a friendly help desk. Does your help desk really know you and your building and provide a maintenance service that exactly matches your needs?

Even with the best preventative work, problems can arise with heating and boiler plant. We advocate that 24 hour emergency support is a feature of all maintenance contracts. For our clients, an engineer is generally on site within a 2-hour time frame. This is a rapid response because when it comes to heating, we believe Managing Agents and their residents shouldn’t have to wait a moment longer. But not every maintenance company can react as quickly. So check your maintenance company’s approach and key performance indicators to see if they can get close to matching up.

DMG Delta - Site Surveys

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When an opportunity is received at DMG Delta we offer you a free site survey, carried out by one of our highly qualified and knowledgeable members of staff.

The site survey is part of our opportunity process that we feel is beneficial not only to us, but also to you!

When attending site our member of staff will record down full details of all assets on site, they take a full overview of the plant room and note any causes for concern.

A standard site survey will take between 1-2 hours dependent on the size of the building and the complexity of the plant on site, this also gives us the perfect opportunity to meet with the client direct and any on site staff e.g. Porters.

Once we have undertaken the site survey we can then compile an accurate and detailed proposed maintenance program for that site. If we feel that there are any projects works required, for example – boiler replacements then we can also issue you with a quote for these works.

Our aim at DMG Delta is to prolong the life of your assets on site, and we believe that providing you with a bespoke planned maintenance program is the first step in achieving this goal.

For further details, or to arrange your free site survey then please contact us on the following telephone number – 01279 810100.

DMG Delta attends the Energy Solutions Show

DMG Delta attends the Energy Solutions ShowWe’ve just returned from attending the Energy Solutions Show at Olympia. Supported by the British Institute of Facilities Management, of which DMG Delta is a member.

It was a great opportunity to discuss the latest products and technologies for improving the energy efficiency of organisations. Running parallel to this show was the M&E Building Services Event. Here we heard from top speakers about new building legislation and regulatory changes.

It provided a useful reminder of the recent consolidation of building regulations, with clarification on requirements that have been in contention such as the question: When is work on a flat roof a repair and when is it a renovation requiring Part L permission?  The simplest answer is to ask us! The continuing drive for zero-carbon buildings was also put into focus with the challenge for non-domestic buildings being achieving the optimum balance between reducing heating, cooling and electric lighting demand.

As maintenance specialists, it was good to confirm the latest developments in energy management. From retrofitting boiler load optimisation devices to energy saving light bulbs and occupancy sensors, what impressed us with this 2011 show is how practical these options have become. (more…)

Spotlight on service manager, Kirsty Speakman

Spotlight on service manager, Kirsty SpeakmanHere at DMG Delta, people make the difference. Today we spoke to Kirsty Speakman who’s training to be our Service Manager and will oversee the help desk. Kirsty joined us in 2003 and is responsible for managing Jo Turner, our service co-ordinator, and ten reactive maintenance engineers.

Kirsty, what do you enjoy about your job?
For me, it’s that I work with a great team of people for a terrific set of clients. No two days are the same and there’s always a challenge to get stuck into. There are also good career prospects and training opportunities.

What motivates you?
The ultimate motivation in my role is knowing that I’ve done a good job and that I’ve given my all. I work with a great team, who are supportive and have a good team ethic. We get on both in and out of work, and socialise regularly, which helps create a productive atmosphere at work.

Where do you see yourself in five years?
I want to be established in my management role with sufficient training and qualifications behind me so I have scope to develop further in my career.

What’s your career high at DMG Delta?
I started at DMG Delta as a temporary worker and now I’ve been permanent for eight years and responsible for managing the service desk, which is a critical point of the business.

Tell us your likes
I enjoy socialising, watching films, caring for animals and a drink or two.

And your dislikes?
I can’t stand grilled tomatoes or being too hot – I’m an ideal advocate of air conditioning maintenance services.

Who do you look up to?
It’d have to be Sandra Bullock and Julia Roberts who are independent and strong women – on screen and in person.

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