Helpdesk Coordinator

Due to company expansion, an opportunity has arisen for a Helpdesk Coordinator.

The Role:

Salary: Up to £25,000 depending on experience
Hours: 8am – 5pm Monday – Friday (40 hours per week)
Job Type: Permanent
Reporting to: General Manager

 

The Benefits:

  • Competitive salary
  • Life insurance
  • Sickness and accident salary protection
  • Holiday entitlement: 25 days plus Bank Holidays
  • Xmas bonus, loyalty bonus
  • Training and development opportunities
  • Casual dress
  • Company events
  • Free gym on site
  • Free parking

The Requirements:

  • Previous office experience working for service provider in customer facing role
  • Previous experience within building services company, busy reactive helpdesk and coordinating an engineering workforce.
  • Reliable, excellent time keeping
  • Excellent communication skills
  • Excellent telephone manner
  • Problem solving and decision making skills
  • Ability to multi task in high pressured environment
  • Excellent organisational skills, Good general IT skills (Microsoft Excel/Word/Outlook)
  • Excellent numeracy/literacy skills
  • Knowledge of service IT software systems

To Apply:

  • You must be living and authorised to work in the UK to apply for this position.