Spotlight on service manager, Kirsty Speakman

Spotlight on service manager, Kirsty SpeakmanHere at DMG Delta, people make the difference. Today we spoke to Kirsty Speakman who’s training to be our Service Manager and will oversee the help desk. Kirsty joined us in 2003 and is responsible for managing Jo Turner, our service co-ordinator, and ten reactive maintenance engineers.

Kirsty, what do you enjoy about your job?
For me, it’s that I work with a great team of people for a terrific set of clients. No two days are the same and there’s always a challenge to get stuck into. There are also good career prospects and training opportunities.

What motivates you?
The ultimate motivation in my role is knowing that I’ve done a good job and that I’ve given my all. I work with a great team, who are supportive and have a good team ethic. We get on both in and out of work, and socialise regularly, which helps create a productive atmosphere at work.

Where do you see yourself in five years?
I want to be established in my management role with sufficient training and qualifications behind me so I have scope to develop further in my career.

What’s your career high at DMG Delta?
I started at DMG Delta as a temporary worker and now I’ve been permanent for eight years and responsible for managing the service desk, which is a critical point of the business.

Tell us your likes
I enjoy socialising, watching films, caring for animals and a drink or two.

And your dislikes?
I can’t stand grilled tomatoes or being too hot – I’m an ideal advocate of air conditioning maintenance services.

Who do you look up to?
It’d have to be Sandra Bullock and Julia Roberts who are independent and strong women – on screen and in person.

Thanks, Kirsty.