The benefits of planned heating maintenance

IMG_0375With our busy day to day lives the majority of us like to plan ahead and be prepared as much as we possibly can.  This may mean diarising social events, or keeping on top of meetings to ensure work commitments are met, but what about the “little things” that we feel are beyond our control – your heating system for example?

Year in, year out your heating operates in many cases with no trouble at all and becomes forgotten about until something goes wrong!  It’s the coldest day of the year and of course that’s when your boiler decides it’s had enough – then this “little thing” becomes a big problem and your number one priority.

Here at DMG Delta we never take your heating system for granted and that’s why we believe having a regular maintenance schedule in place is essential.  Whether your property is a block of residential apartments, a school, office or museum DMG Delta can help you!

How does it work?

A member of our team will attend site and carry out a full survey, we will create a bespoke maintenance package for your assets on site, comprising of the following elements:

  • Commercial and domestic heating and boiler plant maintenance
  • Water treatment, hygiene & L8 compliance maintenance
  • Air-conditioning maintenance and installation
  • Electrical services – power, light, control, testing & installation
  • Energy efficiency
  • Heat Interface Units (HIU’s)
  • Specialist services

Depending on the service level required, assets on site, and age of plant, we may feel it necessary to visit weekly, monthly, twice a year or even just once a year.  No matter the frequency, we will do our utmost to ensure your assets on site are in the best possible working order the whole year through.

We will advise you accordingly of any repairs that may be necessary and help you plan for any longer term replacement or investment plans, providing advice on timescales and budgeting. We have an excellent project management team, dedicated to effectively managing any large scale upgrade, replacement or installations.

Now we all know that obstacles arise and even with planned maintenance schedules in place, and as with any equipment there may be emergencies that cannot be foreseen – however we have that covered as well!

DMG Delta offer a 24/7 emergency call-out service to all contracted clients, so help is only ever a quick phone call away.  We pride ourselves on our response time, and within most circumstances you will have a fully qualified engineer on site within 2 hours – not many other companies can promise you that.

If you would like to learn a little bit more about the services that we have to offer, or you have any questions regarding this article then please give us a call on 01279 810 100 and one of our friendly members of staff will be happy to help!!

 

Are you using a competent Gas Safe company?

Gas is fundamentally unsafe yet used all over the UK in both domestic and commercial premises, but over the past 26 years the Regulations, Registers and best practices have improved, reducing the number of gas related incidents and more particularly the number of fatalities has fallen dramatically.

gas safeIn an effort to make gas safe the Gas Safe Register was created, it is not a voluntary register – all gas engineers have to be registered! CHECK the register for your Gas Engineer – it could be a life you save! www.gassaferegister.co.uk and click on the yellow text to check either a Business or an Engineer.

All of DMG Delta’s Gas engineers are Gas Safe registered, in various skill bases to ensure we have the skills to match our Client’s expectations and needs.  As a company we are registered with Gas Safe (registered number is 23956), which means that our management system is annually audited by Gas Safe.  We have passed this year with no non-conformities or recommendations identified, although we have made improvements to the system as part of our continuous improvement programme.

Using a Gas Safe registered contractor for your gas appliances and plant rooms not only ensures that you are compliant with the regulations, but also that the work undertaken will be completed by a very competent person who has undergone formal training in specific skill sets, leaving your premises safe and your equipment functioning longer due to excellent maintenance.

With over 30 years’ experience as heating engineers in both the domestic and commercial environment, DMG Delta Ltd is a company that really beats your expectations when it comes to plant room and domestic servicing, as well as installation work in the London area.  We work actively with you to make sure that your gas installations are and remain compliant and safe.

Keeping residents warm this winter

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With colder weather setting in and the chance of freezing temperatures this winter, one thing every Managing Agent needs to get right is heating. The demand on boiler plant and district heating rises as outside temperatures drop. Small faults can become big problems and older plant can struggle to cope. Yet residents in apartment blocks need reliable heating and hot water. So how can expectations be achieved?

The most important step is to put in place a regular maintenance schedule, tailored to the building. This planned maintenance helps prevent problems arising and prolong the life of assets such as boiler plant. By identifying and resolving issues before they happen, fewer call-outs are required which in turn cuts down costs, reducing residents’ bills.

Much of the older blocks have their original distribution systems. These are infrastructure items that need careful monitoring but are often forgotten.

Companies like DMG Delta, which specialise in block maintenance, work 24/7 to ensure that there are no surprises when it comes to winter heating. When problems are identified the company’s engineers are fully qualified and equipped to fix them first time in the majority of cases. This saves Managing Agents the time, hassle and cost of second and third visits.

As well as ensuring effective heating, buildings must comply with increasingly complex regulations. It’s critical that sites are serviced by fully compliant gas engineers, authorised to complete the necessary checks and issue the all important paperwork that shows that Managing Agents have met their legal obligations. With this kind of back-up, you have the reassurance that your engineers will know the latest rules, no matter how often they change. Engineers at DMG Delta are qualified to provide this service. Employees, quality and health & safety are fundamental so that the service residents and Managing Agents experience is what they’d expect and more.

Whilst technical excellence is a vital aspect of a high-performing maintenance service, of equal importance is the provision of a friendly help desk. Does your help desk really know you and your building and provide a maintenance service that exactly matches your needs?

Even with the best preventative work, problems can arise with heating and boiler plant. We advocate that 24 hour emergency support is a feature of all maintenance contracts. For our clients, an engineer is generally on site within a 2-hour time frame. This is a rapid response because when it comes to heating, we believe Managing Agents and their residents shouldn’t have to wait a moment longer. But not every maintenance company can react as quickly. So check your maintenance company’s approach and key performance indicators to see if they can get close to matching up.

Asbestos - surely this won't affect me or mine!

asbestosWe find it amazing that although it has been used for centuries, and during the industrial revolution to a far greater extent – it was finally diagnosed as responsible for deaths by the early 1900’s – yet it took the better part of a century for it to be banned totally in the UK!

Over 4,000 deaths a year in the UK are asbestos related, worldwide it is predicted that 2 million will die in the next 20 years. Not all of these are the employees that you would imagine to be more exposed. Some are wives of these workers who have been unlucky enough to breathe in the fibres from their husband’s work clothes.

Sadly it does not take a huge amount of asbestos to cause the harm – sometimes even a little bit is enough. Because of the Two Towers horror, there is a potential for 410,000 people, who were exposed to the dust cloud following the collapse, to have inhaled asbestos and may suffer in the next few years to the cancerous dangers of asbestos. There are already deaths attributed to this and although it usually takes 20 to 50 years for the effects to become deadly, it is thought because of the extreme amount of breathable asbestos dust, the disease has been sped up. Over 40 tons was used in the building of these towers – the UK is much the same in its use of asbestos.

There are three main types of asbestos, some are worse than others but none of them are nice once they have been damaged.

Asbestos has been useful for its insulation properties (heat and noise in particular) but it has been at a much higher cost than anyone thought possible. Don’t get us wrong, it is safe and does a brilliant job, but once it has been damaged it is a killer.

Schools and hospitals built before 1985 are prime areas for asbestos to have been incorporated into the building structure. Was your house built before 2000 and particularly before 1985? Then it is likely that you have had or still have asbestos lurking in some parts of your home!

Construction

Builders & Occupiers
(Building, Plumbing, Electrical, Joinery, Carpentry, Surveying, Architects)

Education

Employees, Children & Visitors
(Commonly used in old school buildings)

Health

Employees, Patients & Visitors
(Commonly used in old hospitals)

Fire & Rescue

Firemen, other Emergency Services, Injured People, General Public
(Inhalation of fibres in building & fire retardant product broken down & released by fire)

Demolition & Explosions

Employees & General Public

(Disturbance of Asbestos when demolishing old buildings)

The table above shows how many establishments, and the people who are most at risk.

A recent survey of 153 schools by the HSE revealed that 44 schools neeed intervention as a minimum reaction by the HSE. This is why the number of school caretakers who now have asbestosis or related diseases are on the increase.

asbestos 2

DMG Delta attends the Energy Solutions Show

DMG Delta attends the Energy Solutions ShowWe’ve just returned from attending the Energy Solutions Show at Olympia. Supported by the British Institute of Facilities Management, of which DMG Delta is a member.

It was a great opportunity to discuss the latest products and technologies for improving the energy efficiency of organisations. Running parallel to this show was the M&E Building Services Event. Here we heard from top speakers about new building legislation and regulatory changes.

It provided a useful reminder of the recent consolidation of building regulations, with clarification on requirements that have been in contention such as the question: When is work on a flat roof a repair and when is it a renovation requiring Part L permission?  The simplest answer is to ask us! The continuing drive for zero-carbon buildings was also put into focus with the challenge for non-domestic buildings being achieving the optimum balance between reducing heating, cooling and electric lighting demand.

As maintenance specialists, it was good to confirm the latest developments in energy management. From retrofitting boiler load optimisation devices to energy saving light bulbs and occupancy sensors, what impressed us with this 2011 show is how practical these options have become. (more…)