The benefits of planned heating maintenance

IMG_0375With our busy day to day lives the majority of us like to plan ahead and be prepared as much as we possibly can.  This may mean diarising social events, or keeping on top of meetings to ensure work commitments are met, but what about the “little things” that we feel are beyond our control – your heating system for example?

Year in, year out your heating operates in many cases with no trouble at all and becomes forgotten about until something goes wrong!  It’s the coldest day of the year and of course that’s when your boiler decides it’s had enough – then this “little thing” becomes a big problem and your number one priority.

Here at DMG Delta we never take your heating system for granted and that’s why we believe having a regular maintenance schedule in place is essential.  Whether your property is a block of residential apartments, a school, office or museum DMG Delta can help you!

How does it work?

A member of our team will attend site and carry out a full survey, we will create a bespoke maintenance package for your assets on site, comprising of the following elements:

  • Commercial and domestic heating and boiler plant maintenance
  • Water treatment, hygiene & L8 compliance maintenance
  • Air-conditioning maintenance and installation
  • Electrical services – power, light, control, testing & installation
  • Energy efficiency
  • Heat Interface Units (HIU’s)
  • Specialist services

Depending on the service level required, assets on site, and age of plant, we may feel it necessary to visit weekly, monthly, twice a year or even just once a year.  No matter the frequency, we will do our utmost to ensure your assets on site are in the best possible working order the whole year through.

We will advise you accordingly of any repairs that may be necessary and help you plan for any longer term replacement or investment plans, providing advice on timescales and budgeting. We have an excellent project management team, dedicated to effectively managing any large scale upgrade, replacement or installations.

Now we all know that obstacles arise and even with planned maintenance schedules in place, and as with any equipment there may be emergencies that cannot be foreseen – however we have that covered as well!

DMG Delta offer a 24/7 emergency call-out service to all contracted clients, so help is only ever a quick phone call away.  We pride ourselves on our response time, and within most circumstances you will have a fully qualified engineer on site within 2 hours – not many other companies can promise you that.

If you would like to learn a little bit more about the services that we have to offer, or you have any questions regarding this article then please give us a call on 01279 810 100 and one of our friendly members of staff will be happy to help!!

 

Holborn fire highlights how vital emergency evacuation & business continuity plans are!

holborn fireThe fire which started as an electrical fault in a well maintained Victorian tunnel beneath the Kingsway on Wednesday 1st April burned until the Good Friday.  This fire damaged an eight-inch gas main, which ruptured further fuelling the fire resulting in flames and smoke coming out of manhole covers in the road above.  Modern technology proved itself in the use of infra-red images of hot spots from the National Police Air Service helicopter and live images in the tunnel using the Met Police’s explosives robot.

It caused about 5,000 people to evacuate from various buildings and roadways in the area and is estimated that approximately 100 businesses were affected as well as thousands of tenants.  UK Power stated that over 3,000 people were affected by the power outage that for some continued until Good Friday.

Although the London emergency services and UK Power Network, National Grid and local councils acted together very successfully to contain the fire and extinguish what could have been a disaster for London, it is a warning to all London’s businesses and managed properties to have plans in place to protect the occupants, their property and businesses.

What should be in place?

Firstly a Fire Risk Assessment followed by a Fire Emergency Plan; these ensure that all the risks involving possible fires have been identified, with control measures (either in place or planned) and a plan of how everyone’s safety will be ensured.  The Emergency Plan may have total evacuation, partial or to stay put until the Fire Brigade decide otherwise and importantly tested to be usable.  This is the responsibility of the person ultimately in charge of the building to make sure this is in place.

Secondly, what happens if the ‘event’ continues on for days, weeks or months?  This is where the Business Continuity Plan comes into play.  Scenarios such as this fire are planned out with business responses that enable the business to continue functioning until everything is restored.

If you do not have these in place for either your business or a managed property (with more than one dwelling) then you need one – call Jane for advice on 01279 810125 or email her at janep@dmgdelta.co.uk.

For details regarding our H&S services that we offer to clients then please click here.

Electricity - Friend or Foe?

In today’s age everyone has a house full of electrical gadgets, equipment and tools. We might hear folk moaning about the gadgets, especially when they plug2 stop working, but all in all we really are reliant on electricity – life without it would be hard!

There is no doubt that in the home electrical faults are the top cause of fires, which is the opposite of fires at work (this is because at work equipment and circuits get tested – at home they generally are not).

During 2011/12 there were 37,601 accidental fires of electrical origin and 244 deaths! Of this 11,954 were cooking appliances, 2,899 electrical supply, 1,083 washing machines and tumble driers, 767 lighting and 475 dishwashers!

What is not available is the number of fires caused by chargers overheating, there is certainly records of these being the cause of some fires.

I hope we all know the dangers of electricity and no-one has any of these culprits in their home – if you have then get rid today!

Faulty PlugEven extension boards are unsafe – quote I heard the other day – they are supposed to be a temporary solution not a permanent one! If you are going to have an extension board in situ for a length of time then make sure it is fused, and perhaps even surge protected into an RCD socket.

If you find a fault at home, but more especially at work then unless you are employed as a qualified electrician then you must not attempt to repair it! Either call an electrician or take it to the dump.

If you do see someone experiencing an electrical shock then you need to know what to do. The electricity will have found a route through the body to ground – don’t add yourself into this circuit!

DO NOT touch the person until you are sure the electricity is off, otherwise there will be two casualties.

Use something that is not conductive (a wooden broom would be good), to move the electrical items away from the person.

If they are conscious take them to hospital (even when they say they don’t need to), as electricity will track through the body until it finds ground. This could mean going through the heart – there may not be any pain or other symptoms but the organs could still be burnt.

If they are not conscious call 999 or 112 as this will be an emergency!

Overloaded Plug

Home safety is as important as office safety! 
Don’t get paranoid about electricity,
But do make sure you have control measures in place,
And know what to do to make your family safe!

Ensure electrical safety in your office with regular preventative maintenance

Electrical safety is easy to overlook. In the UK it’s normally ok to assume electrical equipment is safe – manufacturers have to ensure their products meet strict standards so the chances are that the lamps, computers etc that we use on a day to day basis won’t kill us. But what if you’re the one in charge of ensuring electrical safety in your office?

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