Technical Contract Manager

DMG Delta  – Technical Team – Head Office (Bishop’s Stortford)

Are you a technically accomplished building services professional with a passion for driving excellence across engineering operations?

DMG Delta is looking for a Technical Contract Manager to join our Technical Support Team, playing a pivotal role in ensuring the highest standards of performance, compliance, and innovation across all services we provide.

This is an outstanding opportunity for a senior-level engineer who thrives in a fast-paced environment, enjoys mentoring others, and takes pride in delivering technically sound solutions for complex challenges.

DMG Delta is a leading provider of building services, supporting a wide range of commercial and residential sites. We take pride in delivering high-quality, reliable services, and our engineering team is at the heart of this commitment.

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About the Role: 

 

  • Salary: £48,000 – £52,000
  • Hours: 8am – 5pm
  • Vehicle provided
  • Out of hours call handling: On a rota basis (currently 1 week in 4)
  • Job Type: Full time, Permanent
  • Location: Bishop’s Stortford Head Office
  • Reporting to: Senior Technical Manager

Perks of the Job:

Our People are the driving force behind our success, which is why we offer an industry-leading package designed to support your career and personal well-being, including:

    • Salary: Competitive
    • Annual Leave: 25 days + Bank Holidays
    • Sick Pay: Generous sickness and accident insurance
    • Life Assurance: 2x your annual salary
    • Wellness: Access to a private GP and 24/7 confidential telephone counselling via our Employee Assistance Programme
    • Eye Care: Annual eye check reimbursement
    • Reward & Recognition: Employee of the Month/Year, long service awards, and special recognition for going the extra mile
    • Personal Development: Training Academy and mentorship opportunities
    • On-site Perks: Parking, gym, spa, and fun company events
    • Workplace Culture: Bring your dog to work day and casual dress

Duties & Responsibilities

 

  • Providing expert-level technical guidance on HVAC systems, plant room equipment, and building services to engineers, clients, and internal stakeholders.
  • Leading complex fault-finding, root cause analysis, and resolution processes to drive first-time fixes and system optimisation.
  • Supporting small works design, specifications, and delivery with a focus on technical accuracy, compliance, and performance outcomes.
  • Collaborating with project and operations teams to develop technically sound scopes of work, ensuring alignment with client expectations and regulations.
  • Conducting detailed site audits and technical performance assessments, producing clear reports with recommendations and technical risk assessments.
  • Ensuring all engineering activities adhere to health & safety legislation, technical regulations, and industry standards (e.g. SFG20, Building Safety Act).
  • Maintaining and updating technical documentation, asset registers, and digital schematics to ensure engineering knowledge is current and accessible.
  • Supporting technical training, toolbox talks, and mentorship to elevate the capability of the engineering and operations teams.
  • Acting as subject matter expert in client meetings, presenting technical insights, energy efficiency upgrades, and plant lifecycle advice.
  • Reviewing and approving contractor technical submissions, ensuring quality of workmanship and system integrity.
  • Contributing to innovation and continuous improvement by identifying and integrating new technologies or methodologies that enhance service delivery.
  • Participating in the out-of-hours technical support rota and acting as escalation point for high-priority technical issues.
  • Supporting the integration of technical systems and platforms (e.g. CAFM, IoT monitoring, energy management software) to enhance service intelligence.

About You:

We’re looking for someone who has:

Qualifications:

  • Level 3 trade qualification in at least one discipline (minimum).

Experience:

  • Contract management: 1 year (preferred)

  • Health & Safety: 3 years (preferred)

Skills:

  • Expert knowledge of HVAC systems, plant room equipment, and building services
  • Excellent organisational skills with the ability to manage multiple projects simultaneously.
  • Experience overseeing contractual commitments and service quality.
  • Proficiency in estimating software programmes and MS Office suite, particularly Excel.
  • Level 3 (minimum) trade qualification in at least one M&E discipline

To Apply:

  • Must be living and authorised to work in the UK.
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