Service Desk Coordinator

Operations Team – DMG Delta – Bishops Stortford

About the Role:

Do you have scheduling experience?

Do you come from a building services background?

DMG Delta Ltd is a well-established and growing organisation within the HVAC industry, providing first class planned and reactive maintenance services across Greater London and the Home Counties area.

We are looking for a Service Desk Coordinator to schedule our team of 17 engineers and to assist with general administrative tasks such as sub contractors and invoicing.

Head Office: Bishops Stortford
Salary: £28,000 – £30,000 a year
Hours: 8am – 5pm Monday – Friday (40 hours per week)
Job Type: Full-time, permanent
Onsite working
Reporting to: Operations Manager

Benefits:

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

Annual leave: 25 days plus 8 Bank Holidays
Sick pay: Generous sickness and accident insurance
Loyalty Bonus: After two years’ service
Life Assurance: x2 annual salary
Wellness: Via our Employee Assistance Programme, we offer immediate access to a private GP plus confidential telephone counselling that operates 24 hours a day, 365 days a year
Eye Care: Annual eye checks will be reimbursed
Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the quarter and a managers incentive scheme
Personal Development: Training Academy / Mentor initiative
Tech Desk Support
On-site parking
Company events
Onsite gym and spa
Tennis court to include group coaching sessions.
Bring your dog to work day

About You:

Key Responsibilities

Scheduling experience
Previous office experience working for service provider in customer facing role would be an advantage
Previous experience within building services company would be an advantage
Reliable, excellent time keeping
Good communication skills
Good organisational skills
Good general IT skills (Microsoft Excel/Word/Outlook)