Planned Preventative Maintenance

Planned Preventative Maintenance (PPM)

We specialise in providing first class building services maintenance designed to lighten the load of your responsibilities on a 24/7/365 basis.

Our maintenance programmes are specifically tailored to meet the needs and characteristics of your building, whether it requires weekly, monthly, quarterly or annual visits. We design PPM programmes that will minimise the carbon impact of your asset, ensuring it operates efficiently and sustainably for the benefit of all stakeholders.

We operate a Fix It First Time policy when problems are identified during scheduled visits. Our engineers are highly trained to operate modern technology and well equipped to complete the job, reducing the likelihood of repeat visits. In instances where further investigation or additional work is required, our engineers will report their concerns immediately.

With over 3 decades of experience, we work hard to ensure the expectations of your residents are met, while actively looking to reduce the carbon footprint of your building.

Our PPM Programmes

Every building is different. We will tailor our contract to suit your buildings requirement with a bespoke maintenance programme.

The programme can be adjusted to suit budgets and expectations aiming to ensure the reliability and efficiency of a key service for the long term.

We’ll even help you draft up a Disaster Recovery Plan (DRP) to cater for a catastrophic plant failure.

Heat Networks, Energy Centres and Net Zero

Heat networks are the low carbon solution of choice for supplying heat, hot water and/or cooling efficiently to modern-day apartment blocks.

The UK government has identified these systems as one of the pillars to delivering net zero by 2050, and now the use of carefully engineered heat networks is standard practice in more densely populated urban environments.

When maintained and operated correctly, this evolving technology has the potential to outperform conventional gas-based heating systems, providing a reliable supply at an affordable cost. However, these benefits are only possible when managing agents avoid the common pitfalls and adopt best practice for their maintenance regimes, which is where we deliver.

From handover onwards, we optimise asset performance to ensure it benefits from fewer energy losses, reduced carbon emissions and enhanced energy efficiency. These complex systems can only perform to their optimum when operated correctly, which requires competent and qualified staffing to deliver the low carbon benefit.

Heat/Cooling Interface Units

The heat network principle works by generating energy in a centralised energy centre and distributing it to individual apartment-level Heat Interface Units (HIU’s).

As the name suggests, HIU’s act as an interface between the energy centre and the point of use within a home, providing the end user with fully a controllable heat, cooling and water supply on a 24/7/365 basis, which can be adjusted to suit personal preferences.

In most cases HIU’s cater for metering, which ensures the “Heat Supplier” can comply with the Heat Regulations by billing residents based on their actual consumption.

Whilst the HIU concept is simple, they are integral to the overall operation of heat networks. As would be expected, HIUs have complex servicing and maintenance requirements, which can lead to significant problems if not considered as part of the common maintenance strategy.

We often find issues arise due to poor or limited understanding of where Landlord responsibility ends, and User responsibility commences in relation to these units. This can lead to conflict if the Managing Agent of Landlord do not have an adequate understanding of how these systems are operated and maintained.

Our engineers have extensive knowledge of these units, and have trained with leading HIU manufacturers including Altecnic, Bosch, Danfoss, SAV, Inta, YGHP and many more.

Air Conditioning Systems

Every heat network is different. Some only provide heating and hot water, while others are more complex and will have air conditioning, cold water and in some cases, electricity.

Regardless of what services your heat network provides, it is essential that a comfortable environment can be achieved and maintained for your residents.

Air conditioning helps to ensure air quality and eliminates the need to open windows. This is especially useful within urbanised communities, hospitals, restaurants, technical or computing environments, to preserve a clean, temperature-controlled environment.

Our Refcom registered AC engineers will tailor a maintenance regime that meets all HVCA and Safe Contractor guidelines, encompassing environmental control and ventilation services, refrigeration and comfort cooling.

Looking for Total Heat and Energy Management Provider

Our partner, Data Energy, is a leader in energy management through data analytics. Together, we now offer a complete solution for your heat networks and energy needs, from maintenance to energy procurement and metering & billing. Together, we’re driving sustainability, ensuring regulatory compliance and freeing you to focus on what you do best.

We deliver energy solutions that deliver sustainable and financial returns.

Our objective is simple; to provide industry knowledge that supports property managers in a sector that’s continually evolving, encompassing heat, gas, electricity, water and renewables.

Working nationally, our team of energy managers, engineers and technical consultants help to control all aspects of procurement and supply, so you can focus on the day job.

Heat Networks

 Energy Procurement

Onsite Services

Consultancy Services

Insights & Resources

Deluged Energy Centre

Deluged Energy Centre

Energy centre deluged following record-breaking flash flooding Dorset House, London   As we slowly awaken to the reality of climate change, we are seeing extreme weather conditions become more frequent. What would have been viewed as a “once in a hundred-years”...

Planned Maintenance

Project works & planned maintenance for an office block in IlfordBank House, Ilford   Overview Bank House is a three storey office building located in Ilford, Essex and is currently owned and managed by Edwards Duthie Solicitors, however had been previously...

Emergency Call-Out

Emergency Call-OutParkgate Aspen, Greater London   Situation DMG Delta received a callout from Kathryn at Parkgate Aspen on Thursday 15th October 2015 at 12.45pm. The call was to report a leak which was audible from the riser cupboard. Kirsty and Elspeth, Service...

DMG Delta Services

DMG Delta Services

We specialise in providing first class building services maintenance designed to lighten the load of your responsibilities, on a 24/7/365 basis.

Heat Networks & HIUs

Heat networks are the low carbon solution of choice for supplying heat, hot water and/or cooling efficiently to modern-day apartment blocks. UK government has identified these systems as one of the pillars to delivering net zero by 2050, and now the use of carefully...

PPM

We specialise in providing first class building services maintenance designed to lighten the load of your responsibilities, on a 24/7/365 basis…

Latest News

Stronger Together: We’re finally united!

Stronger Together: We’re finally united!

After 30 years of delivering reliable heat and energy solutions, we’re thrilled to announce the next big step in our journey. Today, we’re rebranding and joining forces with our partner company, Data Energy to bring you smarter, more integrated solutions. The heat and...

Chairman Completes Half Marathon for Charity

Chairman Completes Half Marathon for Charity

Recently, our very own Chairman, John Baker, took on the challenge of completing a half marathon for charity. His chosen cause was the David Nott Foundation, an organisation that plays a vital role in helping civilians caught in conflict zones.   The Foundation,...

Property Management Awards: Double Finalists

Property Management Awards: Double Finalists

We’re absolutely delighted to share some exciting news – DMG Delta has been nominated in two categories at this year’s Property Management Awards: Contractor of the Year and Property Maintenance Company of the Year! The awards, hosted by News on the Block, will take...