Technical Engineering

With our team of highly skilled professionals, including gas-certified engineers, plumbers, controls engineers, pipefitters and combustion specialists, you can relax knowing you’re in safe hands.

We’re proud to be recognised by a range of professional and engineering bodies, including ISO 9001:2015 (Quality), ISO 14001:2018 (Environmental), and ISO 45001:2018 (Health & Safety). These certifications aren’t just badges — they’re a promise to our clients that we’ll maintain the highest standards and always deliver on our commitments.

Training and Industry Excellence

We’re dedicated to equipping our engineers with a broad and versatile skill set, ensuring they can address most issues on the spot.

Our commitment to rigorous training and continuous professional development empowers our team to deliver top-notch service, every time. By strictly adhering to industry standards, we guarantee reliable and consistent outcomes for our clients.

To further safeguard your peace of mind, we’ve secured public liability insurance of £10 million, providing comprehensive coverage for any unforeseen situations. Your safety and satisfaction are at the heart of everything we do.

Our Helpdesk is the frontline for our clients. Each team member has been trained to ensure they can help with any situation that might arise. It’s supported by our Techdesk, made up of four fully qualified engineers with multiple years of industry experience.

The Helpdesk is managed on a day-to-day basis by an Operations Manager and Supervisor, both with strong backgrounds in heat networks and gas engineering. Our Contract Managers oversee all activities on behalf of our clients.

Our systems run on the latest IT with a proven back-up scheme, ensuring there is never a significant loss in information. The team updates engineers via PDA devices, providing instant data such as job alerts, site details, and additional information that will assist when attending the property.

Our Helpdesk isn’t just for reporting emergencies or arranging visits, it also operates as a technical hotline. If you need advice or have any questions relating to a visit, our specialists are on hand to offer support you.

Whatever the issue, support is only a phone call away.

Our partner, Data Energy, is a leader in energy management through data analytics. Together, we now offer a complete solution for your heat networks and energy needs, from maintenance to energy procurement and metering & billing. Together, we’re driving sustainability, ensuring regulatory compliance and freeing you to focus on what you do best.